- 対応
- iOS
どんなアプリ？
OpenText Service Management gives end users and agents secure mobile access to essential service workflows. Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.
App Store の説明を全文読む
OpenText Service Management gives end users and agents secure mobile access to essential service workflows. Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments. Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app. Important: OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.
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情報
- バージョン
- 26.3.1
- 最終更新
- 2026/08/21
- リリース
- 2018/02/16
- サイズ
- 49.5 MB
- 必要環境
- iOS 26.0 以降
- 対応端末
- iPhone
- 対象年齢
- 4+
- 販売元
- Open Text Corporation
- 対応言語
- 日本語、AR、DA、NL ほか15言語
最新バージョンの更新内容
Highlights: OpenText Service Management now supports Oauth 2.0 authentication on iOS, available for tenants running on versions 26.3 or later. General defect fixes and stability improvements. For detailed information regarding the new release, consult the ESM Mobile App product documentation.
