Now Mobile

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

New: - Liquid Glass design updates across the mobile experience - Introducing ServiceNow Otto across mobile experiences - Redesigned settings screen with modern interface and expandable sections Fixed: - Push notifications redirect to a screen that reads ‘No data' - Error is thrown when user selects a chart from the ALP - Icon badge notification count is not cleared after notifications are read remotely - Images captured in-app are changed from portrait to landscape - Smart routing from list, form, and KB links to apps doesn't work - Focus does not start at the beginning of the page when selecting a location - Enhanced Chat citation links don’t work properly - Mobile questionnaire details text is cut off under the question - Smart assessment attachment upload fails on first attempt - A blank screen is observed on login despite successful authentication - Users can't be mentioned in the Activity Stream in Japanese - The checklist details screen is greyed out even if the ‘Available offline’ option is on - Submitting a secondary IFS causes attachments added to the original one to disappear - Images captured by the app camera or uploaded to a work order task have no geolocation data - Fix camera not showing on legacy form screens Detailed release notes can be found on the ServiceNow product documentation website.