Life Sciences Cloud Mobile

Life Sciences Cloud Mobile is Salesforce’s end-to-end engagement platform for commercial and medical teams. Prepare, engage, and stay compliant - even when completely offline - and give your commercial and medical teams the confidence to engage wherever healthcare happens. * What field teams will love * 360° customer view – unified HCP/HCO data in one place * Smart prep & follow up – AI assisted briefs and next step suggestions * In person or remote – schedule visits, share content, capture signatures and consent * Compliant sample drops & requests - real-time validation for limits, inventory, and licenses * Account & territory plans – objectives, tactics, and progress in one place * Offline analytics – performance dashboards that work offline, and sync when you’re back online * What IT will love * Native on the Salesforce Platform - Flows, Apex, and open APIs for limitless extension * Open architecture aligned to industry data standards * Three releases a year, each drop packed with innovative capabilities you can turn on, not bolt on * Key capabilities (snapshot) * Remote engagement: audio/video, content sharing, e-consent * eDetailing with versioning, feedback, and personalization * Medical inquiries with suggested compliant responses & Slack swarming * Intelligent, context-aware search with duplicate prevention * Intelligent notifications with context aware actions * Product catalog & compliance guardrails * Territory alignment rules for HCPs/HCOs * Data integration: OneKey connector kits & MuleSoft APIs * Field coaching: templates, evaluations, performance trends * HIPAA aware and 21 CFR Part 11 ready

- Fixed an issue that required users with advanced authentication settings to log in twice. - Fixed an issue where certain Key Account Management configurations caused the app to become unresponsive when creating a medical inquiry.